City of Mount Vernon – Building Dept.

Project Overview

• Consulting: Assessment, Planning, Compliance, Inventory control
• Scanning: Off-site, Indexing, OCR, Quality control, File requests
• Software: docSTAR Eclipse, MapView, GIS
• Destruction: Shredding, Compliance

Highlights

The city was one of the first organizations in the state to install and use docSTAR, along with its GIS mapping component. The city needed a solution to keep up with, and document the massive amounts of data associated with the building department.

Solution

We recommended the city choose to install docSTAR and its MapView GIS plug in to accurately map and provide information on all city owned items. docSTAR is now available within the city in a kiosk where anyone can access information on their properties any time they want. The cost of public records requests has been reduced dramatically.